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Edge Procx team collaboration

About Edge Procx

Leading the future of business process outsourcing with innovation, expertise, and client-centric solutions.

Our Story

Pioneering BPO Excellence Since 2010

Founded with a vision to transform business operations through strategic outsourcing, Edge Procx has grown from a small startup to a trusted partner for businesses worldwide. Our journey began with a simple belief: that companies should focus on their core competencies while leaving specialized processes to experts.

Over the years, we've expanded our service portfolio, embraced cutting-edge technologies, and built a team of dedicated professionals committed to delivering exceptional value to our clients. Today, we serve businesses across multiple industries, helping them achieve operational excellence and sustainable growth.

Edge Procx office and team

By The Numbers

Our impact and growth in the BPO industry

250+

Clients Served

Across 15+ countries

98%

Client Retention

Long-term partnerships

500+

Team Members

Dedicated professionals

12+

Years Experience

Industry expertise

Our Mission

To empower businesses worldwide by delivering innovative, efficient, and scalable BPO solutions that drive growth, reduce costs, and enhance customer experiences. We strive to be the catalyst that transforms operational challenges into competitive advantages.

Our Vision

To be the world's most trusted BPO partner, recognized for our commitment to excellence, innovation, and sustainable business practices. We envision a future where businesses of all sizes can access world-class outsourcing solutions that fuel their growth and success.

Our Core Values

The principles that guide everything we do

Client First

Our clients' success is our success. We listen, adapt, and deliver solutions that exceed expectations.

Innovation

We embrace change and continuously seek better ways to solve problems and deliver value.

Integrity

We operate with transparency, honesty, and ethical practices in all our business dealings.

Excellence

We strive for the highest standards in quality, service delivery, and customer satisfaction.

Meet Our Leadership

The experienced professionals driving our success

Sarah Johnson - CEO
Sarah Johnson

Chief Executive Officer

With over 15 years in the BPO industry, Sarah leads our strategic vision and global expansion initiatives.

Michael Chen - CTO
Michael Chen

Chief Technology Officer

Michael drives our technology strategy, ensuring we leverage the latest innovations for client success.

David Rodriguez - COO
David Rodriguez

Chief Operations Officer

David oversees our global operations, ensuring seamless service delivery and operational excellence.

Our Journey

Key milestones in our growth and development

2010

Company Founded

Edge Procx was established with a focus on customer support outsourcing for tech startups.

2013

Service Expansion

Expanded our offerings to include back-office support and IT services, serving 50+ clients.

2016

International Growth

Opened our first international office and began serving clients across Europe and North America.

2019

Technology Innovation

Launched our proprietary workflow automation platform, enhancing efficiency and scalability.

2022

Industry Recognition

Received the "BPO Excellence Award" and expanded our team to over 500 professionals.

2024

Future Ready

Continuing to innovate with AI-powered solutions and expanding into new markets and industries.

Trusted By Industry Leaders

We're proud to partner with innovative companies across various sectors

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Ready to Partner with Us?

Join the growing list of businesses that trust Edge Procx for their BPO needs. Let's discuss how we can help transform your operations.